FAQ

WHAT MAKES REBIRTH ALCHEMY DIFFERENT?

Every product begins with a ritual intention, not just an ingredient list. We slow-steep botanical tinctures for weeks, macerate oils for months, and formulate each product with a specific energetic purpose. The packaging, the cards — everything is part of the experience.

Todo comienza con una intención ritual, no solo con una lista de ingredientes.

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WHAT COMES IN EVERY ORDER?

Every single order includes a numerology collectible card chosen at random, a thank you card, and product-specific instruction cards. Because every order is a ritual, not just a purchase.

Cada orden incluye una tarjeta numerológica, una nota de agradecimiento y tarjetas de instrucciones del producto.

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ARE YOUR PRODUCTS NATURAL?

Our products are crafted with natural and botanical ingredients including plant-based oils, botanical tinctures, essential oils and naturally-derived preservatives. We are transparent about every ingredient we use.

Nuestros productos están elaborados con ingredientes naturales y botánicos.

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DO YOU SHIP INTERNATIONALLY?

Yes. We ship to the continental US, Puerto Rico and internationally. Shipping times and rates vary by location and will be calculated at checkout.

Sí. Enviamos a EE.UU., Puerto Rico e internacionalmente.

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WHAT IS YOUR RETURN POLICY?

Due to the handcrafted and personal nature of our products, we do not accept returns. However if your order arrives damaged or incorrect, contact us within 48 hours at hello@rebirthalchemy.com and we will make it right.

Debido a la naturaleza artesanal de nuestros productos no aceptamos devoluciones. Si tu orden llega dañada o incorrecta contáctanos en 48 horas.

 

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HOW DO I KNOW WHICH NUMEROLOGY CARD I WILL RECEIVE?

You don't — and that's the point. The card is chosen at random. We believe the number finds you when you need it.

No lo sabes, y ese es el punto. La tarjeta es elegida al azar. Creemos que el número te encuentra cuando lo necesitas.